About Us

CXO2 is a specialist consulting business with a dedicated team of customer obsessed practitioners who, powered by The Bridge International, work side-by-side with business leaders on all aspects of CX transformation. The team understands that where CX happens, is not where it starts. It starts in the boardroom, with strategy, and with culture. From customer strategy to execution, organisational health checks, journey design, channel optimisation, and culture and capability, CXO2 was created to “breathe new life into customer experience”. CXO2 is powered by The Bridge International, a non-traditional management consulting practice established seven years ago operating in Australia, New Zealand and North America with deep client-side experience.