Norva Tools Launches A New Online Store

Norva Tools, the unique mobile tool retail store stocking all major brands, has recently launched its new online store. 

Offering a diverse range of high-quality, in-demand trade tools, including automotive tools, hand tools, and tool kits - Norva Tools prides itself on having solid partnerships with top brands such as SP Tools, Gearwrench, and Teng Tools. They have been supplying Melbourne’s tradespeople with what they need, when they need it, through their unique mobile tools van, which comes to you onsite. 

Though this concept was initially met with high praise from their loyal clientele, COVID-19 threw a spanner in the works and made it virtually impossible for the company to visit existing and prospective clients onsite, even when the utmost of OHS and state government guidelines were firmly met and strictly adhered to, from the company. 

A light bulb moment occurred to owner/operations manager Sasho Petreski when faced with the need to tweak their business model to reflect the current climate. Sasho realised the need to make a quick but permanent change when their customers were constantly asking them if they can buy the same quality products from them online.

Many Australian businesses already have a consistent online presence through e-commerce shopping via their websites, as well as by showcasing, managing and facilitating queries through`h their social media channels, however  Sasho  knew that in order to stay ahead of the game, the company would have to invest more time and energy in moving their products online, and by dedicating the online space, this could become their main mode of securing sales in the long run. 

Norva Tools’ new online store was launched in January of 2021, and through strategic placements and positioning the brand online, they cemented themselves as a boutique store with unparalleled customer service, consistently delivering high-end brands and their products, now appealing not only to their trades clientele, but also to budding DIY auto enthusiasts, and to those in automotive and construction, now working from home. 

The tool company employed a round-the-clock team of marketing experts in Melbourne  and launched a new online store, which features a simple, and easy to navigate user interface, and all of the necessary product information and accompanying information-based blogs, as well as product catalogue links from their social media posts directly to their e-commerce store – this has allowed customers to search for, purchase and send queries easily via their computer or smartphones, at a time that is most convenient for them. The company also worked to include exclusive discounts and eGift cards along with providing a split-payment option with ZipPay, enhancing the customer's experience on the online store.  

Norva Tools has certainly hit the nail on the head with this one, and we think their shiny new e-commerce store is a forward-thinking option that we don’t see experiencing a decline in use any time soon. 

First-time customers can avail 10% off the total cost of their first purchase. Visit: https://www.norvatools.com.au 

For all media enquiries, please contact Naumka Petreski at +613 9793 3558