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Online and Personal: Small business wins engaged couples' hearts

Announcement posted by Australian Wedding Rings 01 Nov 2021

Independent online business wins customer satisfaction award as couples fall in love with online wedding shopping

Australian Wedding Rings, an independent online retailer of Australian-made wedding rings, has been named top NSW Wedding Jeweller at the 24th NSW ABIA Wedding Industry Awards. This award reflects the rise of engaged couples moving away from the traditional retail model for wedding ring purchases.

 

The annual event recognises top wedding vendors based on customer reviews and feedback. Australian Wedding Rings achieved a 99.97% customer satisfaction rating, making it an almost perfect score for the Sydney small business.

 

Australian Wedding Rings Founder, Alex Hernandez, is proud of the company’s genuine passion for customer care. “Everything we do revolves around making our couple’s experience effortless.” she said. “On top of a premium product, our couples receive personal attention with the added convenience of online shopping and delivery to their door.”

 

Australian Wedding Rings helped hundreds of couples who turned to online shopping as the only way to continue their wedding planning though Covid restrictions. Their completely online model was exactly what couples needed when they were unable to leave home.

 

Ruby McLaurin from NSW completed her wedding shopping online at the height of Covid restrictions. “Trying to plan a wedding during a pandemic is not easy.” she commented. “Having such a smooth and stress-free experience was wonderful and we couldn’t be more grateful.” 

 

Interstate brides and grooms also enjoyed the benefit of the online store. “With the hard lockdown restrictions in Melbourne it made it impossible to visit stores, however, Alex was amazing with helping us remotely from Sydney.” said Melbourne bride Natasha Markovski. 

 

As Covid restrictions lift, online wedding ring shopping through a trusted vendor like Australian Wedding Rings, is becoming the preferred choice for couples who are time-poor, live in regional areas or don’t wish to visit physical stores.

 

About Australian Wedding Rings

 

Australian Wedding Rings was founded in 2016 by Alex Hernandez after realising the need for Australian-made, premium wedding bands online. Classic, customisable designs for men and women are available in gold or platinum. Alex Hernandez has a fine jewellery career spanning 20 years, with experience as a designer, jeweller, gemmologist, production manager and fine jewellery business consultant. 

 

About The Australian Bridal Industry Academy (ABIA) Wedding Industry Awards

 

Established in 1996, ABIA’s mission has been to promote trustworthy Wedding Vendors while protecting the wedding customer. The ABIA Wedding Industry Awards is an annual awards program that recognises the most trusted wedding vendors across Australia. All businesses must achieve a minimum customer satisfaction rating above 95% to qualify as a finalist. 

 

Related websites: 

https://australianweddingrings.com.au

https://abia.com.au/abia-awards

 

Media Contacts:

Australian Wedding Rings 
Alex Hernandez (she/her) - Founder
+61 480 228 074
media@australianweddingrings.com.au

 

The Australian Bridal Industry Academy
Natasha O’Meara – Managing Director
+61 7 5571 5550
natasha@abia.com.au