Expanding Horizons: ITSM Hub Launches UK Office and Global Service Centre

Sydney, Australia - June 2024 - ITSM Hub, a prominent player in the Australian IT Service Management sector has expanded into the UK market, opening an office headed up by Neil Petford, who brings with him over twenty years of experience in running successful business in the global ITSM industry. With decades of experience and expertise across the global team, the strategic move reflects the dedication to an evolving international customer base. 

"ITSM Hub is thrilled to announce the opening of our UK office. This expansion is a testament to our commitment to our global customer base, offering our IT solutions across multiple regions and time zones," according to ITSM Hub CEO Rachel Pennings. 

With a presence now in Australia, New Zealand and the UK, it aligns with the company's recent accreditation as an AXELOS Consulting Partner, enabling ITSM Hub to offer assessment services in the P3M3 and ITIL® 4 frameworks. This further solidifies its dedication to providing high-quality IT service management solutions worldwide.

"We are extremely excited to take this next step in ensuring customers on every continent are able to access our expertise, especially in the UK where the mature market is able to take advantage of our quality solutions," Neil Petford, Managing Director of ITSM Hub UK said. 

In addition to ITSM Hub's comprehensive portfolio of best practice certification training, consulting and recruitment services is the launch of the ITSM Hub Global Service Centre. "This is an exhilarating new chapter, providing our customers with a next generation managed service desk solution from an ISO27000 certified environment" says Pennings.

ITSM Hub is committed to delivering the highest standards of service excellence across its' service offering that includes:

1. The ITSM Hub Global Service Centre offering 24*7*365 next generation managed service desk solutions from an ISO27000 certified environment.
2. A comprehensive portfolio of best practice training courses offered via virtual classrooms, onsite at customer premises or in a self-paced online delivery. Including an impressive 92.6% pass rate for our ITIL® 4 Foundation certification.
3. Practical consulting, advisory and coaching services delivered by industry experts skilled in deploying multi-framework solutions to unique organisational challenges.
4. Professional contractors available to work on projects or day to day operations, bringing specific industry experience and skills at all levels.

"This convergence of global expertise guarantees a distinctive fusion of inventive strategies, proven methodologies, and exceptionally talented professionals in delivering ITSM services and solutions for the enhancement of our worldwide clientele," Pennings said. 

For more information about the ITSM Hub and its comprehensive range of solutions, please visit: www.itsmhub.com.au