TOPdesk Hits Lucky 7 "Top Rated"

MELBOURNE, Australia - June 1, 2023 - TOPdesk, a provider of excellent service management technology and solutions, announces that for the seventh consecutive year, TrustRadius has named the company’s IT service management and facility management solutions as “Top Rated” based on user reviews – receiving not one but two Top Rated titles.

TrustRadius is the most trusted research and review platform for business leaders to find and select the right software for their needs, relying on verified, peer-based guidance and research from TrustRadius. Service providers and reviewed products on TrustRadius receiving the highest customer satisfaction ratings earn a "Top Rated" designation.

"To achieve the “Top Rated” award for the seventh consecutive year hits a new high for TOPdesk and is a testament to our commitment to listen, tailor solutions and provide quality ongoing support for our customers.

“It gives us great confidence to know that our passion for customer service doesn’t go unnoticed," said Robert van der Gulik, managing director of TOPdesk Australia.

Top Rated designations are based entirely on reviews and customer sentiment. Receiving the Top Rated title from TrustRadius means TOPdesk users rate the company as regularly providing excellent customer service and that TOPdesk is among the most trusted, reliable vendors featured on the site. 

TOPdesk is a global provider of IT service management solutions used extensively in education, manufacturing, public administration, retail, healthcare, and many other sectors.  TOPdesk provides world-class service and continuously improves its user experience for customers and clients of customers.

To see TrustRadius review the features and benefits of TOPdesk, visit: https://www.trustradius.com/products/topdesk/reviews#overview

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Media contact:

Sydney Lang: Pesel & Carr

E: sydney.lang@peselandcarr.com.au          M: +61 490 255 405

About TrustRadius

TrustRadius is the most trusted research and review platform for business leaders to find and select the right software for their needs. Decision-makers across industries rely on verified, peer-based guidance and research from TrustRadius. In addition, vendors engage and convert high-intent buyers by telling their unique stories through rich reviews. Over 12 million visitors a year create and engage with high-quality review content and data on Trustradius.com. Headquartered in Austin, Texas, TrustRadius was founded by successful entrepreneurs and is backed by Mayfield Fund, LiveOak Venture Partners, and Next Coast Ventures.

About TOPdesk

Since 1993, TOPdesk provides an excellent service management solution for organisations looking to evolve their IT systems and create an environment where their employees can thrive.

TOPdesk is recognised for its exceptional value, service and local support.

An agile and responsive privately-owned software company, TOPdesk llistens and tailors its solution working collaboratively to ensure the best user experience. 

User-friendly, the software is cloud based and brings together IT, HR, facilities, and other departments to improve their service delivery.

Today, there are more than 900 employees spread across 16 offices in 11 countries, helping a community of more than 4,600 organisations around the world deliver better services. Customers rate TOPdesk a 4.5 out of 5 on Gartner Peer Insights.  

TOPdesk is recognised as a 2022 Gartner Peer Insights Customers’ Choice For IT Service Management Tools, named a contender by Forrester, and awarded Top Rated in IT service management (ITSM) and facility management by TrustRadius for the seventh consecutive time.

For more information, visit https://www.topdesk.com/en/